Terms of Service
By accessing CustomHits, we assume you have understood and followed the terms & conditions below.
Accounts
We are committed to maintaining the confidentiality of your information. To protect your account, we recommend that you do not share your account information with others. We cannot be held responsible for any data loss due to your negligence. Please note that our staff will never request your account password.
Account Suspension & Violations
Users are allowed to create more than one account if they are using our exchange systems on multiple devices. However, abuse of our referral program or free minutes is strictly prohibited and may result in the termination of all associated accounts, blacklisting of your pages, or both. Please use our services responsibly and in accordance with our terms and conditions.
We will block personal domain e-mail if it is used to create multiple account / spam accounts.
We reserve the right to permanently suspend the account if the user is proven to have intentionally cheated on the referral feature.
We will permanently suspend accounts for any user who cheats on the available services.
CustomHits holds the right to terminate an account if we imagine a breach of our Terms of Service without warning.
Account Suspension & Violations
CustomHits acts as a facilitator of advertising and promotion exchange and does not directly sell or provide website traffic. Our system enables users to submit their pages and earn credits by viewing other members' websites. These credits are then used to promote the users' submitted pages to other users within the exchange system.
Content
CustomHits acts as an intermediary platform and cannot be held liable for any content displayed through the exchange system. All content submitted to the system is the sole responsibility of the user who submitted it.
Pages containing any of the following may not be submitted and may result in account suspension:
- Adult Content
- Malicious Intent
- File Downloads
- Pop-ups / Pop-unders
- Hateful Content
- Framebreakers / Any attempt to break the exchange
Viewer
For the purpose of providing high-quality, targeted advertising to all members, we may collect certain data, including but not limited to device type, IP address, and cookies. For more information, please refer to our Privacy Policy.
We reserve the right to stop any action you take if our crawler deems your action to be illegal.
Responsibilities
As a traffic exchange platform, CustomHits is not responsible for the content displayed in the exchange system. Users are solely responsible for any content they submit to the system.
Affiliate Program
You can share your CustomHits referral link on your webpage(s), blog, social media, or any traffic source.
You will only earn rewards for 'active' referrals. An 'activate' referral is a member who joins using your referral link who views at least 50 pages in the exchange (Roughly 1 hour of activity).
For each active referral you will earn:
- 30 Minutes of free traffic
- Commission on all purchases they make for life (Up to 20% depending on membership level)
Upon requesting a withdrawal, all earnings will be verified to ensure no abuse or misuse of our affiliate system has occurred.
We understand and allow multiple accounts per user, and it is recognized that you may have invited friends or family. Rest assured that you will not be penalized for such activities. However, for reasons pertaining to fraud prevention, safety, and security, we will be conducting thorough checks. Any abnormal payment behaviour, including but not limited to fraudulent payment attempts and high chargeback rates, will be closely investigated.
To be eligible for a withdrawal, the following criteria must be met:
- Membership Duration: You must have been a member of CustomHits for at least 14 days.
- Active Referrals: You must have at least 10 active referrals. (See above definition of an active referral)
- Minimum Earnings: You must have earned at least $50.
Please note that these requirements are implemented to maintain a fair and secure platform for all our members.
In all matters concerning the withdrawal of earnings, our decision will be considered final. We appreciate your understanding and adherence to these conditions to ensure the continued success and fairness of our affiliate program.
You are prohibited from tricking or registering a fake account with your referral code, we have systems in place that monitor fake activity. Affiliate violations will result in account termination.
Liability
CustomHits cannot be held liable for any content shown through the Traffic Exchange system.
Please use the report feature on the surf pages to flag pages breaking our ToS. All reports are manually checked.
Refund Policy
As CustomHits provides non-tangible digital goods and services, we generally do not issue refunds once the services have been rendered. However, under certain exceptional circumstances outlined below, a refund request may be considered.
We realize that exceptional circumstances can occur with regard to the type of the product or service we supply. Refunds for any products or services offered by CustomHits will only be considered for a refund if any of the following conditions apply:
- Major technical defects: We perform regular system tests but unexpected errors may occur. If any deficiency is approved and we fail to correct it within 72 hours from the date of the initial complaint letter or any other notification provided by a customer, the refund will be issued to the customer in full without any compensations or reimbursements. OR, at customer's choice, replacement of the product or service of the same or around the same value can be offered.
- Product not-as-described: such issue should be reported to us within 7 days from the date of your order. Clear evidence must be provided proving that the purchased product or service is not as it is described on the website. Complaints which are based on the customer's false expectations or wishes are not honored. We don't guarantee that our products or services are fully compatible with any third-party programs and we do not provide support for third-party applications. Therefore, we do not satisfy any refund requests caused by such incompatibility of our products or services.
- Please allow 48-72 hours not including weekends for us to get back to you regarding the problem. Thank you for purchasing our products and services.
Requests for a refund are accepted at https://customhits.net/?page=contact within the period of 7 calendar days after the order is placed. Please accompany your refund request with detailed and grounded reasons why you apply for a refund. Please make sure your request does not contradict our Terms of Service. All refunds will only be issued to the transaction ID related to the sale on CustomHits.
Update
To ensure the quality of our service, CustomHits reserves the right to update our software at any time without prior notice to users.
These terms and conditions may change depending on the situation in the future
Your consent
We will assume you have read and agreed to the terms and conditions when you start using our services.