Terms of Service

By accessing CustomHits, we assume you have understood and followed the terms & conditions below.


In this case we will always maintain the confidentiality of your information, we do not recommend that you provide your account information to others, we are not responsible for losing your data due to your negligence. Our staff will never ask for any password about your account.

Account Suspension & Violations

If you create more than one account, all your accounts will be terminated. However, you are welcome to refer your relatives (even if you share the same computer and/or IP address).

We will block personal domain e-mail if it is used to create multiple account / spam accounts.

We reserve the right to permanently suspend the account if the user is proven to have intentionally cheated on the referral feature.

We will permanently suspend accounts for any user who cheats on the available services.

CustomHits holds the right to terminate an account if we imagine a breach of our Terms of Service without warning.


CustomHits cannot be held liable for any content shown through the Traffic Exchange system.

Pages containing any of the following may not be submitted and may result in account suspension:

  1. Adult Content
  2. Malicious Intent
  3. File Downloads
  4. Pop-ups / Pop-unders
  5. Hateful Content
  6. Framebreakers / Any attempt to break the exchange


We may identify device type, IP and cookies for the purposes of providing high quality targeted traffic to all members.

We reserve the right to stop any action you take if our crawler deems your action to be illegal.


CustomHits cannot be held liable for any content displayed in the Traffic Exchange system.

Affiliate Program

You can share your CustomHits referral link on your webpage(s), blog, social media, or any traffic source.

You will only earn rewards for 'active' referrals. An 'activate' referral is a member who joins using your referral link who views at least 50 pages in the exchange (Roughly 1 hour of activity).

For each active referral you will earn:

  1. 30 Minutes of free traffic
  2. 20% commission on all purchases they make for life

You are prohibited from tricking or registering a fake account with your referral code, we have systems in place that monitor fake activity. Affiliate violations will result in account termination.


CustomHits cannot be held liable for any content shown through the Traffic Exchange system.

Please use the report feature on the surf pages to flag pages breaking our ToS. All reports are manually checked.

Refund Policy

Since CustomHits offers non-tangible digital goods and services, we do not issue refunds once the services are rendered.

We realize that exceptional circumstances can occur with regard to the type of the product or service we supply. Refunds for any products or services offered by CustomHits will only be considered for a refund if any of the following conditions apply:

  1. Major technical defects: We perform regular system tests but unexpected errors may occur. If any deficiency is approved and we fail to correct it within 72 hours from the date of the initial complaint letter or any other notification provided by a customer, the refund will be issued to the customer in full without any compensations or reimbursements. OR, at customer's choice, replacement of the product or service of the same or around the same value can be offered.
  2. Product not-as-described: such issue should be reported to us within 7 days from the date of your order. Clear evidence must be provided proving that the purchased product or service is not as it is described on the website. Complaints which are based on the customer's false expectations or wishes are not honored. We don't guarantee that our products or services are fully compatible with any third-party programs and we do not provide support for third-party applications. Therefore, we do not satisfy any refund requests caused by such incompatibility of our products or services.
  3. Please allow 48-72 hours not including weekends for us to get back to you regarding the problem. Thank you for purchasing our products and services.

Requests for a refund are accepted at https://customhits.net/?page=contact within the period of 7 calendar days after the order is placed. Please accompany your refund request with detailed and grounded reasons why you apply for a refund. Please make sure your request does not contradict our Terms of Service. All refunds will only be issued to the transaction ID related to the sale on CustomHits.


CustomHits reserves the right at any time to update the currently available software without the user's consent for reasons of service quality improvement.

These terms and conditions may change depending on the situation in the future

Your consent

We will assume you have read and agreed to the terms and conditions when you start using our services.